Privacy & Security Policy

Last Updated: January 15, 2026

This Privacy Policy ("Policy") explains how RSPE Audio Solutions ("We," "Us," or "Our") collects, uses, and discloses information about You. This Policy applies to all information collected through our website, mobile applications, and offline interactions (such as phone orders).

By using our services, you agree to the terms of this Policy. If you do not agree, please do not use our Site or provide us with your information.

1. Information We Collect

Information You Provide Directly

• Account & Ordering: Name, billing and shipping addresses, phone number, email address, and payment information (processed via secure, encrypted channels).
• Communications: Information provided when you contact customer support or sign up for our newsletter.

Information Collected Automatically

• Usage Data: IP address, browser type, device identifiers, and pages visited.
• Cookies & Tracking: We use cookies and similar technologies to track site performance and your preferences. You can manage these via your browser settings.
• Precise Geolocation: We may collect precise location data only with your explicit consent.

Information from Third Parties

We may receive data from business partners, advertising networks, and social media platforms to help us improve our services and marketing.

2. Lawful Basis for Processing (EEA and UK Users)

If you are in the European Economic Area (EEA) or the UK, we process your Personal Data based on:

• Contract: Fulfilling your orders.
• Legitimate Interests: Improving our services and preventing fraud.
• Consent: For marketing emails and non-essential cookies.
• Legal Obligation: Tax and regulatory compliance.

3. How We Use and Share Information

We use your data to process transactions, provide support, and improve our Site. We do not sell your personal information. We only share data with:

• Service Providers: Payment processors, shipping carriers, and technical partners.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger or sale of assets.

4. Your Privacy Rights

Global Rights

You may request to access, correct, or delete your personal information at any time by emailing [email protected].

California Resident Rights (CCPA/CPRA 2026 Updates)

• Right to Know: You may request access to personal data collected back to January 1, 2022.
• Right to Correct: You have an enhanced right to correct inaccurate data.
• Sensitive Data: We treat data from users under 16 as "Sensitive Personal Information." You have the right to limit the use of such data.
• Opt-Out Confirmation: We honor Global Privacy Control (GPC) signals and will provide a visible confirmation when your opt-out request is processed.

Other US State Rights (KY, IN, RI, OR, TX)

Residents of Indiana, Kentucky, Rhode Island, and other states with active privacy laws have the right to opt-out of targeted advertising and profiling, and the right to data portability.

EEA/UK Rights (GDPR)

You have the right to object to processing, the "Right to be Forgotten," and the right to lodge a complaint with your local Data Protection Authority.

5. Data Security & Retention

We use industry-standard encryption and security protocols to protect your data. We retain your information only as long as necessary for business purposes (e.g., 7 years for tax records) or as required by law.

6. Children’s Privacy

We do not knowingly collect information from children under 13 in the US or under 16 in the EEA/UK without parental consent. If we discover such data has been collected, it will be deleted immediately.